Privacy Policy

Atticus Technology Software - FZCO ("Atticus," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, web platforms, and services (collectively, "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Billing Information: Payment card details, billing address, and transaction history processed through our payment providers.
• Profile Information: Profile picture, preferences, and settings you choose to provide.
• Communication Data: Records of correspondence when you contact us for support.

1.2 Usage Information

We automatically collect certain information when you use our Services:

• Device information (type, operating system, unique identifiers)
• IP address and approximate location
• Browser type and version
• Usage patterns including features accessed, time spent, and actions taken
• App usage metrics for billing purposes (as our pricing is usage-based)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and manage your usage-based billing
• To create and manage your account
• To communicate with you about updates, support, and promotions
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement.
• Consent: Where you have given explicit consent for specific processing activities.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To process payments and manage billing (e.g., virtual POS providers, payment gateways).
• Service Providers: Third-party vendors who assist us in operating our Services (hosting, analytics, customer support).
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data for billing purposes is retained for a minimum of 5 years in accordance with UAE financial regulations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and access controls.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@atticussoftwaretech.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Atticus Technology Software - FZCO
IFZA Business Park, Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: info@atticussoftwaretech.com
License No: 87040